Notifications

Modified on Mon, 25 Nov at 8:57 AM

Live notification in the system

Various actions that users perform in Q.wiki trigger notifications. This ensures that the content in Q.wiki remains up-to-date and that users are informed about changes and/or need for action. 


If new notifications are available to you, you can recognise this by the bell at the top right. In addition, a red dot appears on the icon in the browser tab.







Notification by e-mail

To ensure that you receive your notifications even if you are not logged in to Q.wiki, you will receive a daily summary by e-mail. This notification is only triggered if there are actually notifications waiting for you in the Q.wiki.


In addition, you have the option of activating immediate notifications by e-mail. You can activate this function individually under your personal profile.







Overview of notifications

The following list shows the actions that trigger notifications. 


Please note: Only the actions that trigger notifications by default are listed. Deviations from this can result in particular from a customised release workflow and individually configured module.


 

TriggerNotification recipientCustomizeable
Processes and knowledge management


Request content reviewResponsible
no
Request formal reviewMembers of QMGroupyes
Request read receiptEvery recipientno
Resubmission
Responsible
no
CommentsResponsible + manually selected usersno
Module

Status of an module-element (e.g. risks, audits, minutes...) is changedmodule workflow recipientsyes
Assign taskAssigned userno
Edit, comment, close taskAuthor, assigned user, user to be informedno


Note:

To reduce the flood of notifications, the system will not send any notifications if you are both the “initiator” and the “addressee”. This applies to the following scenarios, for example:


  • You create a task or action via task management and assign the task to yourself.
  • You ask for approval but are entered as the person responsible for the page. 

Unfortunately, it is not possible to force an email for such combinations.


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