Notifications

Modified on Thu, 2 Apr at 4:21 PM

Q.wiki informs you about changes and tasks directly in the system and via email. This ensures your content stays current and you don't miss any action items.

Notifications in the system

New notifications appear at the bell icon in the top right. A red dot on your browser tab shows you that there's something new. Click the bell to open your notifications.

Notifications include, for example:

Approval requests for pages in the legacy approval workflow
Comments on pages you're responsible for
Mentions in comments (@-mention)
Tasks from modules

Notification bell in the system

Tasks quick access

In the tasks quick access, you'll find everything you need to handle soon:

Approvals in the new approval workflow
Read confirmations
Actuality checks and follow-ups
Actions from modules

Tasks quick access

The advantage of tasks: when a task is completed, it's automatically closed for all recipients. If you'd like to switch to the new workflow, you can contact our service team at any time.

Email notifications

Daily summary: If you have open notifications, you'll receive an email once a day with an overview. If there's nothing new, no email is sent.

Instant notifications: Alternatively, you can enable instant emails. You can configure this in your personal profile.

Email notification settings

Overview of all notifications

Note: The following describes standard behavior. Variations are possible – for example, due to customized approval workflows or individually configured modules.

Trigger	Who is notified?	Configurable
Process module	–	–
Content approval request for page	Page owner	no
Formal approval request for page	Members of `QMGroup`	yes
Read confirmation requested	All users configured in the read confirmation	no
Follow-up	Page owners	no
Comment	Page owners and manually selected users	no
Modules	–	–
Status of a module element (e.g., risk, audit, protocol) changes	All users configured in the module	yes
Task assigned to a user	Assigned user	no
Task edited, commented on, or closed	Author, assigned user, and users to be informed	no

No notifications to yourself

Important: To prevent notification overload, Q.wiki doesn't notify you when you're both the trigger and recipient of a notification – for example:

You create a task and assign it to yourself.
You request an approval but are listed as the page owner yourself.

In such cases, an email cannot be forced.