Q.wiki training for users

Modified on Fri, 07 Jul 2023 at 11:20 AM

To make employees familiar with the most necessary functions easily and without much effort, our Q.wikinger guides all users through the Q.wiki at any time, explaining everything to start their daily work with Q.wiki. You can find our Q.wikinger on the bottom left of any page. 

Are you responsible for the trainings around your Q.wiki?

It is generally not necessary to actively supervise the training sessions, but we recommend that you do so anyway. This will give you a positive first impression of the system and you can also answer questions directly that do not necessarily deal with the pure technical application of Q.wiki. It is best to conduct the interactive tours yourself once in order to decide whether support or training should be offered in an on-site training room. 

Here is a recommendation for training in the form of a process description: Example process training in Q.wiki

If you run your Q.wiki on your own servers (Q.wiki Enterprise), the Q.wikinger is unfortunately not available in your own system. If you still want to train your employees with the help of the guided tours, you can get a free and individual training system from us. You can find out how to do this at the bottom of these instructions.

Only relevant for Q.wiki Enterprise (system is run on own servers) 

Setting up a training system

  1. Request a free training system under Request for free training system form.
  2. The URL and login data for the TrainingCoach of the training system will be sent by email.
  3. It is recommended to change the password immediately.
  4. Then, training users can be created for each training participant.

Using the training system

  • The training system remains permanently in place. It can be accessed from anywhere and is updated free of charge. Resetting of the training system is not foreseen or necessary.
  • The training system can be individualized on demand.
  • New functions of Q.wiki are available after the release and can be tried out before the own enterprise system is updated.
  • The training is designed to avoid unnecessary test content. Training users are encouraged to either not create content or clean it up on their own. If there is any remaining test content, it can be cleaned up independently using TrainingCoach.

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