Module Generator: Basic function of the key figure module

Modified on Thu, 2 Apr at 4:20 PM

Tip: The Key Indicator Module is based on the standard module template from the Module Generator and can be customized to meet individual requirements. This guide describes the basic functions of the standard template.

Purpose of the Module

The module is designed to manage key indicators collected in Q.wiki. Key indicators from other IT systems cannot be imported or reported.

The module also allows you to manage measures for improving or meeting key indicator targets.

Process

New key indicator profiles are created in the module, supplemented with available information, and saved. Once saved, the key indicator is active and can be archived, restored, or deleted as needed.

A key indicator profile defines the following key data, among others:

Name of the key indicator with the associated unit
Type of key indicator
Responsible person
Assignment to core process
Target value / set value and objective
Tolerance values / control limits
Escalation rules

Escalation rules define the procedure to follow when control limits are exceeded.

In addition to these key data points, the following information about collection and reporting is required:

Responsible person for data collection
Frequency
Storage location of collected data
Methodology for collection, analysis, and evaluation

If a key indicator is used to control or evaluate a process, it can be linked to the process description in Q.wiki. This allows you to see at the end of the process description which key indicators influence the process. A useful side effect is improved clarity during audits.

If a key indicator exceeds the specified tolerance values, it may be necessary to take action to bring the key indicator back to the desired range. The Task Management feature within the key indicator is where such measures are created, tasks are assigned, and their effectiveness is tracked.

Rights Management

In the Roles tab of the configuration, you define which users or groups are assigned to the Key Indicator Manager role. Users with this role can archive, restore, and delete key indicator profiles. You can also configure visibility restrictions for individual key indicator profiles after they are created. This allows you to define an information group that can view only specific key indicator profiles.

Possible Customizations

No mandatory customizations are required for the Key Indicator Module. Individual settings regarding the information content of a key indicator profile are customized through additional data fields or access rights settings.